Privacy Policy

Introduction

At Schedise, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management platform and related services.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Name, email address, and contact information
• Business information and company details
• Payment and billing information
• Account credentials and preferences
• Communication preferences and feedback

Usage Information

We automatically collect certain information about your use of our services:

• Device information and IP addresses
• Browser type and operating system
• Pages visited and features used
• Time and date of access
• Referring website information

Business Data

When using our platform, you may provide:

• Client and customer information
• Appointment and scheduling data
• Business documents and files
• Team member information
• Calendar and integration data

How We Use Your Information

Service Provision

• Provide and maintain our business management platform
• Process appointments and scheduling requests
• Enable integrations with third-party services
• Provide customer support and technical assistance
• Process payments and billing

Communication

• Send important service updates and notifications
• Provide customer support and respond to inquiries
• Send marketing communications (with your consent)
• Notify you about new features and improvements

Improvement and Analytics

• Analyze usage patterns and improve our services
• Develop new features and functionality
• Conduct research and analytics
• Ensure security and prevent fraud

Information Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Service Providers

We may share information with trusted service providers who assist us in:

• Hosting and data storage
• Payment processing
• Email and communication services
• Analytics and monitoring
• Customer support

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Ensure user safety and security
• Respond to government requests

Data Security

Security Measures

We implement comprehensive security measures to protect your data:

• End-to-end encryption for sensitive data
• Secure data centers with physical security
• Regular security audits and assessments
• Access controls and authentication
• Employee training on data protection

Data Breach Response

In the unlikely event of a data breach, we will notify affected users and relevant authorities as required by law and take immediate action to address the situation.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, subject to certain legal and business requirements.

Your Rights and Choices

Access and Control

You have the right to:

• Access and review your personal information
• Update or correct inaccurate information
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

Account Settings

You can manage your privacy preferences through your account settings, including communication preferences and data sharing options.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

Third-Party Integrations

Our platform integrates with third-party services (such as Google Calendar, Zoom, and Microsoft Outlook). When you connect these services, we may access and store relevant data to provide seamless functionality. Please review the privacy policies of these third-party services.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: